The Olympia Online suite offers you instant access to inclusive account details and transaction information. Our new online transaction feature empowers you to complete real-time transactions with no tedious paperwork requirements while guaranteeing you’re treated to a peak user experience.
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Utilize Apple Touch ID and Face ID for instantaneous login
Update your personal information and preferences while on-the-go
Stay in-the-know on your investment transactions anytime, anywhere
Manage your fees efficiently with zero paperwork
Quickly open new accounts and perform real-time online transactions
Efficiently export your investment holdings and transactional data with a click of a button
Update your personal information, including language preferences, address, phone numbers and password.
The Olympia mobile app and web portal allow you to swiftly perform online transactions, including opening new accounts, contributing cash, authorizing third-party account access, requesting direct transfers-in and more!
How will I know when Olympia releases new features for their web portal and mobile app?
Olympia provides our clients with information pertaining to each new feature release via email and social media.
Interested in following us on social media for updates on new feature releases? Connect today!
Who can I contact if I'm experiencing technical issues?
Please contact our Client Support Team directly by phone at 1-877-565-0001 or by email at rrspinfo@olympiatrust.com.
We are available to assist you Monday - Friday from 8:00 am - 4:30 pm (MDT).
Are there any accounts not available through the online transactions platform?
Due to signature requirements, the following accounts cannot be opened through the online transactions platform; Corporate, Joint and RESP accounts. To open these accounts, please visit our Forms page or call us at 1-877-565-0001 for further support.
Will I be notified upon completing a transaction through the Olympia Online platforms?
Yes. Each transaction will provide you with a confirmation message once you have completed the transaction through our web portal or mobile app. When opening a new account or submitting exempt market purchase instructions, you will also receive an email confirmation.
Are there any transfers-in that are ineligible using the Olympia Online platform?
Due to signature and additional documentation requirements, the following transfers-in are ineligible through the Olympia Online platform; Registered Pension Plan (RPP), Defined Contribution Pension Plan (DCPP), Deferred Profit Sharing Plan (DPSP) and Registered Education Savings Plan (RESP). To facilitate a RPP, DCPP or DPSP transfer-in, please visit the government of Canada website (here) to obtain the T2151 Form or contact your previous employer/pension provider for more information. To facilitate an RESP transfer-in, visit our Forms page or call us at 1-877-565-0001 for further support.
Are all features available through both the mobile and web portal?
Please refer to our features list section for more information.
